Service status

Current system status

All systems are running normally.

If you're experiencing an issue, please drop an email to support@octocue.com.

Recent events

IDTimestampDescription
MST-2106
2021-06-22
01:00:00 UTC

Email services have now been restored.

MST-2106
2021-06-21
20:20:00 UTC

Access to https://support.octocue.com has now been restored. Email services remain affected.

MST-2106
2021-06-21
12:45:00 UTC

https://support.octocue.com is currently unavailable and some email delivery services are affected due to a network failure at one of our hosting providers, MemSet.

Updates direct from our MemSet are available at https://status.memset.com/service/network/#service

Core slide control services are not affected by this issue.

AZ-GVY5-TZZ
2021-04-01
22:30:00 UTC
This issue is now resolved.
AZ-GVY5-TZZ
2021-04-01
22:30:00 UTC
DNS issue impacting multiple Microsoft services. Some users be unable to connect to https://app.octocue.com

Please see https://status.azure.com/ for further details.